Warranty Policy
Every Emery Fine Jewels creation is crafted with exceptional attention to detail and quality. We stand behind the craftsmanship of every piece we create.
Warranty Coverage
Emery Fine Jewels offers a 12-month warranty against manufacturing defects from the date of purchase.
The warranty covers:
- Manufacturing defects in workmanship.
- Loose settings caused by production faults.
- Structural issues arising from manufacturing defects.
Warranty Exclusions
The warranty does not cover:
- Normal wear and tear.
- Scratches, dents, or accidental damage.
- Damage resulting from improper use, storage, or maintenance.
- Loss of stones due to impact or mishandling.
- Repairs or modifications performed by third parties.
Repair Services
Even after the warranty period, we offer professional repair and maintenance services at reasonable charges, subject to inspection.
Jewellery Care Recommendations
To preserve the beauty of your jewellery:
- Store pieces separately in a soft pouch or jewellery box.
- Avoid exposure to perfumes, chemicals, lotions, and cleaning agents.
- Remove jewellery before swimming, exercising, or performing household tasks.
- Clean regularly with a soft, lint-free cloth.
Warranty Claims
To initiate a warranty claim, please contact our customer care team with your order details and photographs of the product.
Phone: +91 7977754515
Email: emeryfinejewels@gmail.com
Thank you for choosing Emery Fine Jewels. We are committed to ensuring your jewellery remains as beautiful as the day it was received.